Wednesday, May 19, 2010
Cloud Enablers
Saturday, April 3, 2010
Chatter!!
Chatter is a new way for people to communicate in the company. It is considered Salesforce.com’s collaboration cloud. It allows an individual the opportunity to follow anyone in the company on any project. Everything is in one place, Chatter has the same collaboration features on Facebook or Twitter combined with the sharing and security rules of Salesforce. One of the coolest things about Chatter is the filters, you can follow just your team or you can follow your largest account, it is your call. Twitter is also integrated into this tool, when relevant accounts or topics get mentioned on Twitter it goes into the Chatter feed. Preview and comment on a newly posted project plan directly in the feed. It also allows you to follow back end applications such as HR. Custom apps that are developed on the force.com platform will update automatically to a live feed that filters into Chatter. You can follow everything that goes on inside of the company making sure no one is left out of the loop. With the force.com platform, you can track any data you want, such as orders, discounts, references, competitors... anything. This CRM app reflects your business in a real time feed which, allows developers using force.com to build a social app with just a few mouse clicks. Of course Chatter works with your iPhone and Blacberry. Real time insights that lead to better decisions that is what Chatter stands for!!
Thursday, February 11, 2010
Cloud Computing meets Smarter Planet Initiative
- virtual machines
- high capacity broadband
- open source SW
- smartphones
- app stores such as Amazon Web Services (AWS)
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Abstract of Talk
As the world becomes more and more global, integrated and "flat", it is also facing an array of problems: a financial crisis, climate disruption, energy geopolitics, food supply hazards etc. This is coinciding with technological innovations such as the following developments that can assist in resolving these problems:
The world is becoming instrumented. There are a billion transistors per human, each one costing one ten millionth of a cent.
Cloud computing and mobile computing are changing how software is deployed and used throughout the world.
All things are becoming intelligent. Algorithms and powerful systems turn those mountains of data into decisions and actions that can make the world work better. Smarter.
As the world's leading globally integrated IT company, IBM is attempting to use modern IT technology to tackle many of the world's problems. In this presentation, Lennart Frantzell will talk about IBM's global smarter planet initiative in its quest to make the world a smarter place.
IBM presentations of their cloud computing offerings available on cloud homepage.
About the Speaker
Lennart Frantzell, PhD, is a technical consultant at the IBM Innovation Center, San Mateo. He works with IBM Business Partners and startup companies in the IBM smarter planet initiative. The IBM Innovation Centers is a world-wide network of IBM business partner centers that provide business- and technical support to help companies get started and deploy applications in the IBM smarter planet space.
Lennart Frantzell has expertise in Cloud Computing, IBM Industry Frameworks, IBM Tivoli systems management, WebSphere and other IBM middleware products. He has worked in artificial intelligence, object-oriented programming and computer games.
Thursday, January 21, 2010
Marketing and the Cloud - I
Cloud Computing raises some interesting questions about marketing. How can/should cloud companies market their services? Does Cloud Computing change marketing? How? How do social media play into the marketing mix? How does a latter-day marketing organization use the cloud to drive business? Undoubtedly, there are many other questions, and perhaps this blog can surface and answer some of them as we go along.
We’ll pose the questions one at a time, create a stake in the ground around a potential answer, and look for some collective wisdom.
Let’s start with the broad question, “Does Cloud Computing change Marketing?” At its core, I think the answer is no. Marketing still has the same set of goals: building and sustaining a Brand; finding, attracting, and (perhaps) acquiring customers; understanding, selecting and conditioning target markets; listening to customers and prospects to inform both the brand and future offerings, and shortening the selling cycle for sales and partners.
However, what do change are the processes and tools that can be used to achieve those goals. These tend to fall into three broad categories:
1) Listening tools: In the past, it was difficult to understand how your brand was perceived, or how your product experience was rated, except through cumbersome, time-consuming, and not-very accurate surveys, or focus groups. Today, with a variety of social media tools, it’s possible to listen and respond to customer conversations about your company, and to leverage that knowledge directly into your company strategy.
2) Content Management: Using the Cloud as a repository for marketing tools (brochures, sales tools, presentations, etc.) facilitates communication with, and support for, sales teams, partners and even customers. Access can be managed, usage monitored, and actionable feedback collected from a broader audience than in the past.
3) Customer acquisition: Many potential customers are in the Cloud already – on social media, conducting searches, asking questions, and interacting with self-selected peer groups. The ability to find and listen to these conversations, to engage without disruption, and to attract potential users is fast becoming an art/skill that can set one competitor apart from the others.
In future posts, we’ll look to dissect each of these questions and categories a little more. Meanwhile, all flak, questions, comments, etc. are gratefully requested.
Jim Lee